Author : Frazer Stevens

CRM system for small to mid-sized businesses


Capsule is a CRM that is easy to use and helps businesses to have full control over their operations, look after business contacts, build more contacts, and organise workloads.

The application aims to give you control over four key areas:

Contact Management – Have your customer information all in one place, easily tracking past and ongoing conversations, enabling you to create a more personal touch with your clients.

Sales Pipeline – Be in control of your sales pipeline, with quick and easy access to see ongoing customer deals.

Sales Analytics – Real-time reporting allows you to make informed decisions and lets you spot the trends in your business sales.

Workflow Automation – Automate your sales workflow and inter-company communication, to make it quicker and easier to get those sales!

More Information

Cost Professional: £12 per month | Teams: £24 per month | Enterprise: £36 per month
Competitors Salesforce Sales Cloud/Hubspot/Nutshell
Function To organise your workload and operations
USP Quick and Easy to use workflow automation 
Use Case Customer relationship management tool
Features Contact Management | Sales Pipeline | Sales Analytics | Workflow automation
Strengths Integrations, cost effectiveness, easy to learn and use
Considerations Is this set up for your business? Will it be as detailed as you need?
Target Customers Start ups/Small to Mid-sized businesses, not limited to but featuring Real Estate, Construction, Travel Agencies, Hospitality.

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